UPCOMING EVENTS

Return & Refund Policy

• Refund Duration: Refund requests must be made within 1 week of enrollment and payment for any training, counseling, or mentoring programs.
• Eligible Circumstances: Refunds are granted only if the request is made within 1 week of registration. No refund is possible after the start of the session.
• Mode of Refund: Approved refunds will be issued through the original mode of payment within 15 business days of approval.
• Non-Refundable Cases:
  • No refunds after attending or accessing one or more sessions/resources.
  • No refund in absence of documented proof of service failure.
  • Any downloadable materials, completed counseling, or consumed mentoring cannot be refunded.

Cancellation Policy

• Cancellation Window: Cancellations must be requested at least 15 days before the start of the scheduled program or session in writing via email or through the official platform.
• After Duration: Cancellations requested after this window may not be eligible for a refund or rescheduling, except at the sole discretion of the provider.

Shipping Policy

• Digital Programs: All training, counseling, and mentoring programs are delivered in-person or digitally—no physical shipping is involved. Access details (such as links or login credentials) are provided within 24 hours of registration/payment.
• Physical Materials (if any): If the program includes physical materials (books, workbooks, or kits), shipping is initiated within 3 business days of order confirmation. Delivery usually occurs within 7-10 business days, depending on the recipient’s location.
• Shipping Charges: Any applicable charges will be disclosed at checkout. Shipping is free unless otherwise specified during the purchase process.